Problems / FAQ
Screengrab is a very simple extension. The biggest thing that people don’t do is notice the addition to their right-click context menu (which is why there’s now an icon too).
If you’re stuck and need a question answered, try emailing me at: andy at screengrab dot org.
Comments on this page are now disabled.
To discuss any problems that you are having, please use the… Screengrab Google Group
If you have a bug report (it should actually be a bug), or a feature request please use the… Screengrab Google Code Issue Tracker
Screengrab doesn’t grab Flash or Java.
This should be an issue caused by Sun changing the way they do the Java Plugin for Firefox. They broke stuff and then fixed it again. Before trying anything else, I’d recommend upgrading Java to Version 6u12 which definitely works. 6u11 doesn’t. It broke somewhere in the 6 releases.
It doesn’t work
See: Screengrab doesn’t grab Flash or Java.
I don’t like the Context-menu / Status bar icon. How do I get rid of them?
There are hidden preferences to get rid of them. In about:config change
extensions.screengrab.showInContextMenu
or
extensions.screengrab.showIconInStatusBar
to false.
Please don’t do both, since you won’t be able to use Screengrab if you do!
Can I call it from the command line?
Not yet. I’m working on it.
Screengrab! didn’t save the whole page! I want my money back!
Screengrab isn’t perfect. It’s actually harder than you think to get accurate dimensions for all pages, sometimes the stuff that DOM reports is just plain wrong. If you’ve got a page that doesn’t work, send me the URL and I’ll try to figure out why.
I like the selection tool, but can you make it scroll when it hits the border of the page?
I’ll try…
Jpeg image quality sucks!
It sure does.
Change extensions.screengrab.jpgImageQuality in about:config. Values up to 100 are OK. Beyond that and I think the world will implode.
Selection box over Flash captures pink
Ooops! It seems I made an error and forgot that Java will capture the pink I use to blur out the screen for selections. I’ll try and rectify it. Sorry!
March 8th, 2007 at 11:11 pm
Where does it save the images again? I mean the location on the computer…
March 9th, 2007 at 7:02 pm
If you select “Save”, it asks you where you want it saved – you should see a File Chooser window.
If you choose “Copy” it will just put it on the clipboard.
March 13th, 2007 at 12:29 am
Hi Andy,
ScreenGrab worked perfect after I installed it, but when I tried it again after a few days, it gives me this error:
http://www.b3ta.cr3ation.co.uk/data/jpg/screengrab.jpg
I think it maybe because I installed a few more extensions after installing ScreenGrab, which might be causing it to give this error. This extension is very useful to me, do you know of any other extensions that might be causing it to return that error, or is it just something else?
I restarted firefox many times, but I keep on getting the same error.. help!
thanks!
V
March 13th, 2007 at 12:43 am
I’d suggest uninstalling some until you figure out which one it might be, but I’ll take a look and see what I can figure out (although that’ll have to wait until tomorrow night – I’m tired). That error looks like one that the Java version would make. Are you using Canvas or Java? Check the properties in the Addon menu.
March 13th, 2007 at 12:50 am
Hi,
I think I’m using Java..
It’s description says “Takes a screenshot using Java”
is that what you were asking?
Uninstalling extensions, thats some hard work.. I have 61 of them!
Where can I download the Canvas version to try out?
thanks again,
V
March 13th, 2007 at 6:35 am
Are you using the version from this site? What version are you using?
March 13th, 2007 at 10:32 am
Hey, I was using 0.8, which I think I had downloaded from mozilla.org, but I uninstalled it and downloaded 0.93 from here and it works just fine.
thanks!
V
March 17th, 2007 at 5:13 am
I’m trying to download Screengrab!, but I keep getting a page full of code. I’m using Firefox 2 – am I doing something wrong?
I don’t know much about computers, so if the code is what I need, could I please have a little help with the download?
This program is part of the reason I decided to use Firefox.
Thank you very much!
March 17th, 2007 at 3:02 pm
I probably have something misconfigured on the server with respect to the MIME type of the download. Just right-click it and do a Save-As. I’ll try and fix it.
March 18th, 2007 at 8:01 pm
Hello,
Great work!
but I only have blank png with full-flash websites (ffox 2.0.0.2 mac-intel rosetta)
March 20th, 2007 at 11:04 am
Hi,
very great tool. Is there a way to call it “remotely” via a command line switch, so I can use the plugin in a script?
Thanks a lot.
March 21st, 2007 at 8:16 am
Michael: As noted in the docs, and in the options, if you want to capture flash you have to use java mode. Change it in the options.
Stefan: I may put it into a future version, but I’m not going to promise anything. PageSaver does that I believe (though you may have to pay for the feature).
March 22nd, 2007 at 2:36 pm
Thank you, Andy – I was able to download it today. This will be very useful!
March 22nd, 2007 at 5:46 pm
Hi i downloaded screengrab today but i cant get it to work, when i click save it doesnt ask me where i want to save the image to so i cant find it, any help would be appreciated.
thanks in advance.
March 23rd, 2007 at 3:02 pm
Hi, I´ve got the same problem as sadie. I tried to download a screengrab, but it doesn´t ask me where I want to save. Is there a problem if I´m not an admin on computer? Thanks…
March 26th, 2007 at 8:48 am
Hi, I like the way SG has improved, but I would like to keep my bottom menu clean. So if you can, please add an option to hide the SG icon form the bottom menu
http://img412.imageshack.us/img412/9499/sgbottommenuvx7.jpg
Thanks
Ariel
March 26th, 2007 at 2:28 pm
Firefox just updated Add-ons and I see that it installed a new version of Screengrab! Tried it and found that it works very well. Thanks very much. During the installation, the update added a Screengrab! icon at the bottom of my Firefox window — I would prefer to remove that icon or have the choice to display it or not. How can I do that? Thanks again, Webb
March 26th, 2007 at 6:12 pm
Hi,
I like to capture a whole frame/page such as this one (http://grobanphotovault.smugmug.com/gallery/648841#39816638-L-LB). However, when I save as “complete page/frame” only what is visible is saved, in addition to some snippets of the rest of the page. Is there anything I can do to fix this? Cheers, and thanks for your excellent add-on! Pristine
March 26th, 2007 at 6:51 pm
When attempt to install new version http://www.screengrab.org/wp-content/versions/screengrab_v0.93.xpi , get error “Invalid file hash (possible download corruption)”
March 26th, 2007 at 10:45 pm
Ariel, Webb: I’ll add an option to remove the icon in the next release.
Pristine: I just tried it with that page and it worked perfectly well for me. Can you give me any more examples, or information?
George: All I can suggest is that you are somehow downloading it incorrectly.
March 27th, 2007 at 1:46 am
Andy, thanks for the prompt response. Mmm, Screengrab has worked very well on everything, except on that particular page, possibly because the frame is not really a frame. But anyway, the problem I had is that when I’m on the page (http://grobanphotovault.smugmug.com/gallery/648841#39816638-L-LB), and I click “save complete page/frame” when on canvas mode, only the visible part of the picture is saved, in addition to lots of black space from the webpage itself. When on java mode for “save complete page/frame”, the visible part of the picture is saved, but the parts are repeated below the image. Both “save visible” for both modes work correctly, but what I’d like is to save the whole image. Hope that makes sense. Thanks again, Pristine
March 27th, 2007 at 3:33 am
i have a same problem with george…
i keep trying… but it still wont work…
March 27th, 2007 at 7:34 am
Thanks andy,
I think the “selection” capturing feature is great, but is there any way that if the frame reaches the window borders the window will be scrolled?
March 27th, 2007 at 10:01 am
cuma_indra, try this link: https://addons.mozilla.org/en-US/firefox/downloads/file/13765/screengrab!-0.93-firefox.xpi from the mozilla site.
March 27th, 2007 at 11:55 am
cuma_indra, george: It does seem that the version on the addons site is broken in some way. Hooray! I’ll see what I can do.
Ariel: If only you knew how much harder that is!
I gave up on it once, but I’ll try again.
March 28th, 2007 at 7:21 am
Thanks andy, and thanks for the great ext.
March 28th, 2007 at 6:17 pm
How can I grab from command line ? I’d like to do for example:
$ firefox -grab http://google.com google.png
I tried to read the docs, but wasn’t mentioned anywhere. Thanks !
March 28th, 2007 at 8:59 pm
Tom: You can’t! That’s the easiest response I’ve ever given (I’ll see what I can do for you)
March 29th, 2007 at 12:26 pm
It also does not work for me…
When I select “Save”, it does not appear any file selection window; when I select copy, it does not copy anything to the clipboard.
My (too long!) list of extensions:
* Answers 2.2.22
* BugMeNot 1.3
* Clean And Close 2.0
* CoLT 2.2.1
* Context Search 0.2.1
* Controle de Scripts 0.5.0.1
* Date Picker/Calendar 1.0.82
* DownloadWith 0.0.7+
* Firefox Extension Backup Extension (FEBE) 4.0.4
* Flashblock 1.5.2
* Forecastfox 0.9.5.2
* FoxyTunes 2.2.5
* Gcache 0.2.1
* Gmail Space 0.5.6
* Google Browser Sync 1.3.20061031.0
* gTranslate 0.3.1
* IE Tab 1.3.1.20070126
* Image Zoom 0.2.7
* InFormEnter 0.5.3
* Link Alert 0.7.1
* More Tools Menu 1.0.5
* MR Tech Local Install 5.3.2.3
* Navigational Sounds 1.0.3
* Nuke Anything Enhanced 0.54
* PDF Download 0.7.9
* Plain Text Links 0.2
* Remove It Permanently 1.0.6.3
* Screen grab! 0.93
* Search Button 0.4.11
* Searchbar Autosizer 1.1
* Smart Middle Click 0.4
* Tab Clicking Options 0.6.8
* TableTools 0.19
* Text size toolbar 0.6.2
* Too many tabs! 0.5.4
* TorrentFlux Add 0.5
* TryAgain 2.0
* ViewMyCurrency 0.38
* xMirror 0.1.1
March 30th, 2007 at 3:20 am
Yeah, nothing is being saved for me either… Is there a fix or what?
March 30th, 2007 at 5:42 am
Paco: Thanks for the list. I’m still looking
Jon: Thank you for your constructive comment. Perhaps you’d like to help by looking at Paco’s extension list and finding commonalities? Or telling me whether you’ve tried both Java and Canvas implememtations (look in the options)? Obviously if I could reproduce this, there’d be a fix. If you wanted to be really helpful, you’d unpack the code and run up your own development environment and figure it out for me.
March 30th, 2007 at 5:43 am
is there a way to increase the image quality? I like using the jpegs, but they come out kinda fuzzy. The images saved in png format come out much clearer, but still not as clear as the actual page.
March 30th, 2007 at 5:47 am
Umm… the PNGs are, as far as I am aware, a bit for bit accurate copy. Unless the Mozilla guys can’t code a buffer dumping implementation.
JPEGs could use improving, but I figured that out last night, so it will be in the next release.
March 30th, 2007 at 6:45 am
Thank you so much for your work! Seriously one of my most oft-used extensions. Just had to agree with a few posts here that, if it’s not too much trouble, could we have the option of having Screengrab show up either on the bottom menu and/or in the context menu? Thanks again and keep up the great work!
March 30th, 2007 at 4:45 pm
Phil: Absolutely will do. Consider it my numero-uno goal for the next release (which will be hopefully within a week).
April 1st, 2007 at 4:28 am
?
Where does .93 save the pics? I’ve looked everywhere- mozilla folder- documents- pictures— I’ve even tried using windows search for recent additions anywhere on my computer. if you’ve got a link to install 0.70 or something that would be great ? — .70 was sluggish but at least it worked. Thanks though either way.
April 2nd, 2007 at 8:07 am
same problem as the rest, when i hit save, it doesn’t ask me where to save.
April 2nd, 2007 at 12:41 pm
Hi,
I am just about download this extension. Hope it works okay for me. By the way, the ruler extension you talked about in another one of your pages is MeasureIt – http://www.kevinfreitas.net/extensions/measureit/
I hope Screengrab goes okay for me. If it does, I will write a review about it in my blog. My blog is just starting out, and I am participating in the SpreadFirefox add-ons review contest.
I will keep you posted whether it goes Ok, and if it does, I will give a link to my review.
April 2nd, 2007 at 1:42 pm
Hi,
I installed and used it, and it is great! And I did write a review about it, check out it in my blog – http://www.saratsweb.frih.net/?p=9
Now, hope it is not asking for too much, but I would really appreciate it of you could possibly provide a link to it in the homepage.
Even if you don’t…anyway, I am happy.
Great extension!
April 2nd, 2007 at 7:29 pm
update: changed options of Screengrab to Java instead of Canvas and it works perfect now. thanks!
April 5th, 2007 at 8:06 pm
Excellent Extension!
I was having a little difficulty with the automatically generated time stamps that are appended to the end of the file names. I tried using a few unix timestamp converters to convert the number into date format and ended up getting dates like 1934 and 1937. While testing it, just in case, I turned off all the other extensions so that none were interfering. Was using the Save > Complete Page/Frames, PNG format, and with the Java version. Am I using the wrong type of time stamp converter perhaps? Does anyone have any suggestions? Thanks!
April 6th, 2007 at 8:29 pm
Hi i downloaded screengrab today but i cant get it to work, when i click to save the image, it doesnt ask me where i want to save the image to, so i cant find it, any help would be appreciated.
Thanks a lot.
April 7th, 2007 at 11:07 pm
One short question: How do I take the selection? My screen gets pink, but when I left-click on it, it gets normal. A right-click shows the normal context menu.
Thanks in advance!
April 10th, 2007 at 9:43 pm
It would be very usefull to make Screengrab scriptable by Greasemonkey. Then you can test websites and make screenshots of pages automatically!
April 15th, 2007 at 4:08 pm
Uh… doesn’t work. Can’t copy or save. No dialog box even shows up for saving. FF v1.5.0.11
April 17th, 2007 at 12:22 pm
I have a Problem with the copy to clipboard and paste into a running Program function. If I copy and paste into Open Office it crashes and Adobe In Design is showing the following code data:image/
In Photoshop it works perfect. Why are they behaving different? Im running Screengrab Version 0.93 with the canvas feature on, save as PNG and the timestamp checked.
Thanks
ben
April 17th, 2007 at 10:46 pm
I’ve tried this extension and cannot get it to work (tried FF 1.5, and then upgraded to FF 2.0.0.3). When I try to ’save as’ I get no prompt to chose a folder. When I copy to the clipboard, the clipboard gets nothing added to it.
I do not share a single plugin with the list Paco posted above. The same thing happens whether I use the ‘canvas’ or the ‘java’ methods.
Any ideas what I should try? I am in the process of writing some user guides for a site, and this plugin would be soooo handy.
– JJ
April 19th, 2007 at 1:34 pm
Jason, did you try Canvas under 2.0?
April 19th, 2007 at 3:18 pm
Love the new version, great to not need flash, but 2 comments:
1. The image quality is now quite poor – is it possible to save at higher quality?
2. When you go to save, you must manually put the etension in the filename ‘.png’ or ‘.jpeg’ – is it possible to just have this added automatically as with most programs. Otherwise if you miss this while saving, windows does not know how to open the file once it is saved.
Any ideas?
Best, and thanks again,
Stuart
April 19th, 2007 at 5:24 pm
I have just re-installed and now the image quality is much improved. I guess it was the level compression my computer was using to make the jpgs and pngs.
Still would be a lot easier to save without typing the extension though, i had a look at the code but i’ve no idea where to put that.
April 21st, 2007 at 4:19 pm
Hi there, thanks for a great tool. Very very useful. Just a quick note though, I am trying to download the extension using my Mac with Firefox 2.0.0.3 however it only seems to download Screengrab! v0.7
which is not compatible with Firefox 2. Is there an alternative way to download the latest release of Screengrab?
April 21st, 2007 at 4:49 pm
Andy!
On the official FF addons site we have ONLY 0.7 version
https://addons.mozilla.org/en-US/firefox/addon/1146
which does not work with FF 2.0 +
Where we can find the latest 0.93 version?
Thanks for amazing work!
April 22nd, 2007 at 6:04 am
Hi, after ending up with v.07 from FF addons site, I just got v0.93 here
http://www.screengrab.org/wp-content/versions/screengrab_v0.93.xpi
Now if I can just figure out the timestamps, I’ll be happy. Thanks for this great program!
May 2nd, 2007 at 7:14 am
Excellent extension. This along with a few other Firefox extensions have made my web developing more productive. Thanks.
May 3rd, 2007 at 2:48 pm
Hello
First of all: My email is real
I changed from 0.7 to 0.93
Now I cannot capture this site correctly.
http://www.topsecretrecipes.com/recipedetail.asp?sessionid=&login=yes&id=497
It show recipes using flash.
I switched back to 0.7
Thanks
May 4th, 2007 at 1:45 pm
Hi!
For a long time searched for expansion like Screengrab, but with an opportunity save image at refreshin page, right after onload event. Probably you will help with it?
Best regards, Roman
May 14th, 2007 at 5:32 pm
when i want to save the whole page from http://whois.domaintools.com/24.163.32.223
then is doesnt save the whole page
“24.163.32.223″ is just an ip you can change it with every ip you want
May 24th, 2007 at 10:30 am
Hi,
I upgraded my Firefox 1.5.x to Firefox 2.0.0.3 on SuSE Linux 10.1. I have used Screengrab without major problems on Firefox 1.5, but it doesn’t work on 2.0.0.3.
When Firefox opens I get an error: – this error is shown on every tab or window.
Any ideas?
D.
May 24th, 2007 at 10:32 am
The error is ‘menu label=”&screengrab.name;”.
D.
May 29th, 2007 at 7:07 pm
I’d like to be able to copy from a pop up window (fedex tracking opens in one) but doesn’t seem to be possible.
Great product and a real time saver.
June 21st, 2007 at 1:53 pm
Hello! Good Site! Thanks you! utypctxevmjoic
June 27th, 2007 at 10:27 am
The extension is really good but some programs (MS Office 2003) don’t understand the image copied to the clipboard – I can’t paste it into any of the Office applications!
Does anyone know of a utility which does the same as this extension but not limited to Firefox (i.e. works in Windows / with all programs) ?
Regards, Tommy
July 1st, 2007 at 3:50 am
I could not find anywhere on your site apart from clues in the comments above how to access your application. From the clues above I finally tried right click and there it was. I should have thought that would be first thing you explained. How to use it. If I’ve totally missed it, forgive me, but I cannot see any explainations on how to access it at all. Thanks, this means I don’t have to bother getting snagit off my other computer and putting it on my new main one. Not actually tried it yet but if it works for me I’ll blog about it happily.
July 4th, 2007 at 12:33 pm
Hi Andy!
Great plugin!
I would like to suggest a small feature which a I think would improve the usability a little.
It would be great if the size of the selection (width & height) was displayed somewhere, anywhere. For instance, if I make captures for a blog, I might need an image with a height of 500px and this will be easier if the size of the selection would be displayed.
Thanks!
July 6th, 2007 at 9:58 am
Hi,
my application is a purely java based which generates reports in the form of html files on solaris platforms. I want to use screengrab to convert them to jpeg or png. Can I somehow call any API of screengrab with html file name and png file path as parameter and get the image generated on my filesystem ?
BTW, I tried several options for doing this…..some of them provided the APIs but none of them could produce the quality as screengrab did .
Thanks a lot for such good tool.
July 18th, 2007 at 4:03 pm
Hi Andy!
Thanks for a great product! I’ve been using ScreenGrab at least 5 times a day for the last 2 years. Love it.
I’m having the same trouble with the new version that Stuart (post #50) has. In the previous version of ScreenGrab the file extension automatically appended to the filename. In the new version it does not, so I have to manually type it in each time (ex. Jul16Landing.png) Is this something that can be fixed by a configuration on my end, or will I need to wait for your next release?
July 18th, 2007 at 4:05 pm
PS I had 0.92 installed, and I’ve also installed 0.93 but have the same issue with both versions.
July 18th, 2007 at 4:16 pm
PPS Final note – Andy are you cool with Google placing competing ads for screen capture products on this page? There are only a couple of primary competitors (I know, because in the first release of FF 5 the old ScreenGrab didn’t work, and Mozilla didn’t have your new release on their plug ins site, yet, so I had to search all over the place to find your page where you hosted the download.) Anyway, my point is – if you want to exclude these competitive ads, you can – there is a setting in AdSense where you can specify domains to block.
August 1st, 2007 at 10:39 am
It is possible to call capture function into a html page, with javascript or other. And have a auto save folder.
I need a auto-save jpg from an html in local-host.
August 23rd, 2007 at 4:00 pm
hello!
How do I take the selection? My screen gets pink, but when I left-click on it, it gets normal. A right-click shows the normal context menu.
thanks
August 26th, 2007 at 7:32 pm
@Harold
to select an area you have to span a rectangle with the left mouse-button
August 27th, 2007 at 1:02 am
@Guido
don’t workink for me
August 28th, 2007 at 6:02 pm
HTTPS can’t be copied or saved.
Is there a way to be able to do it?
August 29th, 2007 at 12:55 am
@73: hm.. I can, for example my bank-site, ebay’s sign-in -site, paypal, the 1&1 control-centre or something else. I really don’t know that problem. Perhaps there is another problem with this site you mean.
August 29th, 2007 at 7:26 pm
Quote from your README: Then click drag a box around what you want and Voila!
What is a “click drag?”
I cannot get this to work.
My personal alternative is to copy the whole page/frame, and then use something like M$ Paint to trim to desired content.
August 30th, 2007 at 2:27 pm
I have the same problem as Harold here. For selection my screen turns pink, but I cannot draw any sort of selection box with the mouse. Once I click the screen turns from pink to white. FF 2.0.0.6 and Screengrab 0.93
My extensions: coloredtabs, all-in-one gestures, web developer, paste&go, tab browser prefs, noscript, ietab, fasterfox, foxmarks, gmail notifier, and adblock.
August 31st, 2007 at 10:07 am
Hi there!
I had the same problem. I deactiveted all my plugins and turn them on again one after one.
Now I know, what causes it: Its the NoScript-Plugin.
Deactivate it and Selection-ScreenGrab will work perfect.
But thats not what I want!
Andy, can you fix it???
September 5th, 2007 at 12:59 am
Hi folks,
Screengrab works quite well for me – firefox 2.0.0.6 + screengrab 0.93.
The one quirk I get is that, after doing a selection copy, it’s tough to paste into another application. It seems that windows isn’t recognizing that the data in the clipboard is image data. If I do a “paste special” in word, and then select ‘device independent bitmap’, it works. It also works pasting into Microsoft Paint. If I try to paste into a Thunderbird message window, I just get a string of text:
data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYMAAA… (it goes on for a while).
I’m using Gecko Canvas and png, though I’ve tried the other configs with the same results.
Thanks for the otherwise great app!
allie
September 6th, 2007 at 1:41 pm
The tool is almost perfect for me:
- Using it on some websites that don’t respect HTML Standards, the “Complete Page/Frame” option fails to capture the full page. However, the tool is great on the majority of the sites I’ve tried.
Here is an example of the HTML corrupted page :
http://www.emergis.com/solutions/health/default.aspx
September 18th, 2007 at 4:22 pm
Hi Andy,
I love the application. My one question is How can I paste directly into Word or other Office applications without going through Paint first? Paint degrades the image quality and I would prefer not to have to go through the extra step.
Thanks so much,
Jenn
September 27th, 2007 at 2:41 am
Thanks for the heads up the problem with capturing a selection, for me the problem was also NoScript. But you DON’T have to disable the extension (at least in my case). Just select the NoScript menu item to ‘allow…’ or ‘temporarily allow…’ scripts for the page you want to capture on.
October 4th, 2007 at 8:40 am
Hello Andy!
First, I love your Plugin!
I found a site, where I cant grab the whole site:
http://www.wisswb-portal.de
Here is a long site:
http://www.wisswb-portal.de/wisswb/infothek/anbieter.htm
thx!
October 7th, 2007 at 3:25 am
Nice site, and thanks for working so hard on what is now one of my most used and favored ff extensions.
Here’s a site I’d really like to grab, but it only takes the visible portion:
http://www.geocities.com/sailorgoons2/tomoyo.html
It may also be helpful to add your andy.5263 or screengrab url to the extensions download page on Mozilla.
I also look forward to the jpeg quality improvement pursuit!
Thank you again for all your work!
October 13th, 2007 at 9:53 pm
hello!
I want to use hotkey, example ctrl+shift+0 Save complete page, becouse I usually save a lot of page together.
thank you!
October 18th, 2007 at 9:24 am
On a Mac with OS X 10.4.10 and Firefox 2.0.0.7.
Have JRE installed yet still can’t screencap Flash based pages.
October 23rd, 2007 at 4:21 pm
If there an email I can contact you to know more about screengrab?. I am really interested in this extension especially on the flash part.
Regards,
Andres.
October 30th, 2007 at 6:10 am
Fes,
Yes, Andy has his email address listed in a couple of places on this site, but it is obfuscated to prevent spammers.
Write to Andy at “andy at screengrab dot org”… replace “at” with “@”; replace “dot” with “.”; and eliminate all spaces.
AY
October 30th, 2007 at 6:13 am
Umm…
Sorry, that was for Andres.
AY
November 6th, 2007 at 6:27 pm
Have just installed screengrab. “screengrab” is in the context menue, but than both options “store..” or “copy to temp area” won’t work. Maximum: screen get pink.
Environment: XP SP2/Firefox 2.009, Noscript extension.
Script for screengrab enabled.(Of course)
November 6th, 2007 at 6:48 pm
Add To Nr. 89
I read about some incompatibility with NOSCRIPT. Changed the NOSCRIPT option “top level site allow temporary” to YES, and at least “store to a file” for “selected area” will work.
November 21st, 2007 at 3:57 pm
Hallo!
It’s a very useful program!
But: Can you add a SavePath-Field in the options-dialog?
It would be nice to have a readable date+time format (YYYY-MM-DD_HH:mm:ss)
Selection doesn’t work for me. But it seems that no other addon is preventing this! I’m using Firefox 2.0.0.9
Please also reply to my email Thanks, Andrew
November 28th, 2007 at 5:27 pm
Hello,
I’m using Firefox 2.0.0.10 with the latest version of ScreenGrab (just installed it). I don’t get the whole page for this URL:
http://www.salewa.com/uk/4/258/2035-TENT_SIERRA_LEONE.html
November 29th, 2007 at 5:46 pm
Hey,
I capture screengrabs on a regular basis and usually don’t have a problem.
Today, I tried taking a screengrab of http://www.celebrity-babies.com/ and the window didn’t come up about where to save it.
I thought maybe it was because of the size of the page…but thought maybe you could help.
Thanks,
Lara
December 4th, 2007 at 2:06 pm
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11
The most recent firefox updates may be a contributor to this problem.
When I select to save the whole page the resulting file ends up with an unregognizable extention. I can open the file with infranview however there is a either a warning message that it is a png file and the extension name is incorrect and Infranview asks if I want to rename the extension to .png and sometimes it just displays that the file is corrupt but opens it anyway.
This does not happen with the visible portion saves. I have installed the Java ver. 6 u3
Otherwise it is very useful, however most of the time I want the full page not just the visable portion.
Thanks for the effort
December 6th, 2007 at 6:54 pm
Whenever I save a page, it comes up as a very thin line, I have to zoom in to see the whole thing. Am I doing something wrong?
December 7th, 2007 at 1:18 am
Hi
Great Tool!
How can I invoke it by Java or JavaScript?
Thanks
December 19th, 2007 at 7:30 pm
Brilliant tool! Much quicker and easier to use than a separate program.
December 26th, 2007 at 11:48 am
When using Gecko Canvas and I tell it to save a really big page http://www.discogs.com/artist/Paul+van+Dyk (the interweb is full of big pages so better support would be nice) it dose nothing! no errors it just dose nothing and it pisses me off.
December 28th, 2007 at 1:03 am
Can I use ScreenGrab to copy pictures on my screen originating from DVDs? I ask because when I try to use COMMAND+SHIFT+4, my screen says that I can’t copy DVD pictures while playing, or something like that.
January 8th, 2008 at 4:17 pm
Is there a way to automate Screengrab? I’d like to automatically create a screengrab of my homepage once a day.
January 8th, 2008 at 6:40 pm
Hi and thanks for this add-on.
Could you please release version 0.94 with the changes so far?
Thanks
January 9th, 2008 at 10:29 am
At least, this extension don’t works in ANY way for me. No configuration dialogue, no status bar icon, no menu entries, no ANYTHING
Mozilla/5.0 (X11; U; Linux i686; de; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11
January 15th, 2008 at 5:56 pm
I love your extension, it is very helpful. I do have one question about using it that I was wondering if anyone could help with (I don’t think it’s a issue with your extension, I think it might just be a Windows thing).
I’m using XP and whenever I used Screengrab! to copy to clipboard, I am unable to paste the image into a Outlook e-mail. I have to open mspaint and paste it in there, then copy again from mspaint and that will allow me to paste in Outlook. Anyone know if there is a way around that?
January 21st, 2008 at 4:48 pm
Hi. Seems that if I have CSS opacity : 0.75; filter : alpha(opacity:75) on a absolutely positioned layer Screengrab will position the layers wrong in canvas mode at least. They are positioned correctly relative to eachother but they all are positioned hundreds of pixels in the wrong place.
February 4th, 2008 at 1:43 am
Is there a way to assign keyboard shortcuts to the copy or save commands? The menus get a bit tedious. Otherwise it works great!
February 7th, 2008 at 6:56 pm
Screengrab can’t grab pages that have SVG. I’ve tried both the Java mode and the Gecko Canvas mode in Firefox 2.0.0.11.
February 16th, 2008 at 6:44 am
I have firefox 2.0.0.12. I just installed screengrab, and the icon’s there in the corner. Try as i might — with java, with canvas — i get no pop-up asking where i want to save anything. Furthermore, my clipboard (how do i actually see the clipboard) is retaining the first shot i copied and will only paste that into anything (e.g. photoshop), no matter what i subsequently copy. Help!
February 18th, 2008 at 5:11 am
Hello which is the bigest image i can save?
i try a 10000 X 10000 image but never show me the dialog box save as…..
so?
what can i do?
February 29th, 2008 at 8:07 pm
The RAM memory usage seems incredibly high, I actually ran out of it while screengrabing this page, and Windows had to increase the virtual memory.
I have 190 MB of RAM, and the clipboard size was around 110 MB.
Can anything be done regarding this?
I was using PNG and Gecko Canvas mode. I’m too scared to try again ;_;
March 3rd, 2008 at 5:24 pm
Hello, would it be possible to not use classes such as “box” within the “screengrab.css” document, as this causes issues on some websites.
Can I suggest you prefix all of your classes with “ScreenGrab_” so it won’t conflict with in site styles?
March 11th, 2008 at 6:16 pm
Dear Andy,
Great Website and extension. I use it for long time.
Well, i have a problem: the Website of my friend will not be properly captured. I am from Germany and the Website is in german, of course.
URL: http://www.ethertec.de
Using Canvas or Java, won’t help both.
Olexijl
March 11th, 2008 at 7:11 pm
Just a little correction: do not capture the homepage, use another URLs.
URL 1: http://www.ethertec.de/index.php?content=Profil
URL 2: http://www.ethertec.de/index.php?content=Leistungen
These URLs cannot be captured completely, it works only for the first screen.
Java or Canvas, nothing help. I’m using Firefox 2.0.0.12
Olexijl
March 13th, 2008 at 7:20 am
Thank you for awesome Screengrab. Apart from what’s been mentioned I’d really want to ask you for a favor in next release. Save as .JPG not .JPEG ’cause I really hate to rename it every time, it’s absolutely annoying. It’s all that stuff about associations, TC lister plugin, etc. Why don’t you use classic 3-letter extension like the whole world? Four-letter JPEG extension is so rare and just just rubbish… Okay I think you get my point. Thank you again.
March 14th, 2008 at 12:08 am
I am using FF 2.0.0.12 and SG 0.93. If I right click on the screen and click on ScreenGrab!, I am given a choice of “Save” or “Copy”. What I really want to do is print my selection on an attached printer. An article in the April, 2008 issue of “PC World” magazine seemed to promise that I could print as well as save or copy. Is printing a feature of SG or did I misinterpret something?
March 14th, 2008 at 12:41 pm
What’s about the compatibly to Firefox 3.0b4?
March 21st, 2008 at 6:32 pm
Hi Andy,
You made a great tool!
Is there any limitation saving the images? I have saved large google maps (resolution: 8000×8000) successfully, but 10000 x 10000 failed. Can I tune it somewhere?
A sample page can be foung here: http://a.wigner.bme.hu/gmaps.html
Best regards,
Tibor
March 26th, 2008 at 8:50 pm
Any chance of supporting Mozilla Seamonkey? I would definitely contribute to “the cause” if you did. Keep on developing! Thanks.
March 30th, 2008 at 11:00 am
Any chance of FF 3 compatibility?
April 1st, 2008 at 2:51 pm
I found this plugin for my co-workers. I can’t use it because I’m on ff3
support there would be bionic.
April 3rd, 2008 at 6:02 pm
greetings,
I downloaded the screengrab tool and i think it’s great. However it doesn’t seem to work on this url or any of the page on this whole site.
url:http://www.edmundoptics.com/onlinecatalog/DisplayProduct.cfm?productid=2753
It grabs the image correctly however it doesn’t get the whole screens image, it just grabs whats being viewed even when clicking on the complete page / frame button.
Could i have help with this?
April 10th, 2008 at 3:47 pm
This pluggin DOES NOT Work!
I don’t get the Screengrab menu. There is no documentation what you have to do in order to capture a screen.
I’m runing Firefox 2.0
April 10th, 2008 at 4:16 pm
Could you please add Firefox 3 support? This is one of my “must-have” extensions!
April 10th, 2008 at 8:33 pm
Andy -
Great tool – thanks. In response to some of the problems above, here’s a couple things I noticed as I installed ScreenGrab on my wife’s machine and mine, and we both learned how to use it.
1. The version on your site, and the version on the Mozilla Add-Ons site, are apparently not the same. On the Moz version, the Select tool appears to work sporadically. The version on your site has never failed.
2. The tool can be accessed via right-click. I look forward to getting rid of the icon on the taskbar, and perhaps adding it to the Tools menu.
3. Although the user accesses ScreenGrab using right-click, the Select tool works with LEFT-click. If you are moving fast, and use right-click to try to draw the rectangle, the Select operation disappears. This is a bit counter-intuitive if you are moving fast, but makes sense when you think about it.
4. When you select Save, the File Location window doesn’t show up until AFTER you select Page/Visible/Selection. This is also a bit counter-intuitive, but also makes sense after some thought.
5. On our machines, it automatically selects the same default Save location (in my case, the Desktop) as Firefox’s Save-As operations.
I think this answers at least some of the problems above. Again, thanks for a great tool.
Bill
April 14th, 2008 at 6:13 am
Thanks for this really great Plugin, it is one of the “must have” for Firefox.
I hope you still working on it, it would be great if Screengrab would be Firefox 3 compatible.
Thank You,
MAX
April 15th, 2008 at 6:38 pm
The tools works great until I need to take a screenshot of a flickr page. Then the image (shot) just doesn’t show up at all. Regardless of my settings.
I don’t know if this something on flickr’s end but, I thought you should know.
Thanks
April 16th, 2008 at 7:12 am
I m trying to capture a flash content in the site from MAC machine, the flash content is not visible when the image is saved..
plzz help !!
April 23rd, 2008 at 2:20 pm
please make it FF3 compatible!
April 23rd, 2008 at 2:39 pm
ok, stardard `install.rdf` trick works
)
to make ScreenGrab FF3 compatible:
)
1. download `screengrab_-0.93-fx.xpi`:
https://addons.mozilla.org/en-US/firefox/downloads/file/14983/screengrab_-0.93-fx.xpi
2. .xpi is actually .zip file, so extract `install.rdf` from downloaded `screengrab_-0.93-fx.xpi`
3. edit `install.rdf` – gotta find the following line:
3.0a3
and change it to something higher, say:
8.0
4. put the modyfied `install.rdf` back to the `screengrab_-0.93-fx.xpi` and install it – looks like it works on FF3b5..
April 23rd, 2008 at 2:42 pm
hmmmm, the above comment got screwed up..
ad.3.
you have to find the line with `em:maxVersion` and chacge the value from `3.0a3` to something higher like `8.0`
May 3rd, 2008 at 11:41 pm
Great extension. I love it. The one thing that doesn’t seem to work is capturing huge pages (like several hundred kilobytes). Small pages work fine but when I try to capture a thread, nothing happens.
But keep up the great work.
May 5th, 2008 at 1:54 pm
A combination of keys would be nice to screen with a shot to make grave =)
Since I am in certain matters not all get it despite the frame I choose.
With the selected area, unfortunately, seems not really to work, otherwise super program.
May 5th, 2008 at 10:23 pm
Is this available for Firefox 3?
May 12th, 2008 at 10:37 pm
You redirect us to Mozilla for the download, but 0.94 is not there, only 0.93!
May 13th, 2008 at 3:06 pm
For the life of me, I cannot save or copy this complete page/frame. It works with other sites, just not this one. What gives? If it worked, it would sure make my life easier! Thanks!
May 13th, 2008 at 3:06 pm
This is the URL:
http://www.liveelements.net/web/guest/tour
May 18th, 2008 at 4:12 pm
Suggestion made this add-on compatible with firefox 1.5
May 21st, 2008 at 8:39 am
Hi Andy
You made a great tool!
Is there any limitation saving the images?
when the web page is quite big it fails
10000 x 10000 but also 6000×6000
Any suggestion?
Best regards,
Mat
May 22nd, 2008 at 3:33 pm
+1 for Firefox 3…Best addon for Linux/Windows…No propitiatory. Truly open source
May 26th, 2008 at 12:37 am
Great addon, but is there a hotkey for taking screenshots, or are you just supposed to click on the button at the bottom every time?
May 29th, 2008 at 4:24 pm
hi. Firefox won’t update to 0.94. Like George above, I’m getting a bad hash message. I had bad hash at a diner in Philadelphia once, so I can relate.
I don’t know how I’d be downloading it incorrectly. My other extensions update easily enough. I get the FF update window, it says there’s a new version available, but if I try to install, it comes back with invalid hash code. I can just download it from here and it installs fine, so you might suggest that in the future. great program! Thanks.
May 30th, 2008 at 8:37 am
Bad hash eh? Hmm… I’ve always had this suspicion that the ! in the name was a problem. We’ll see.
It’s AMO that manage the updates, who knows if they do it right..?